Frequently Asked Questions
Booking & Check-In
Information about bookings, payments and check-in.
Q: What time is check-in and check-out?
Check In 2:00pm
Check Out 10:00am
Q: Do you require a security bond upon check-in?
We require full payment of room prior to check-in. No Security bond.
Q: Is after hours check-in available?
If you are planning to arrive after 6pm, please contact us in advance using the information on the booking confirmation for further instructions.
Q: Can I have a late check-out?
Late checkout is subject to availability. Checkout until 11am is free, however after that will be a per hour cost, subject to approval.
Q: When do I have to pay a deposit?
Three days prior to check-in you are required to pay one night deposit and the day of check-in the rest of the outstanding balance must be paid.
Q: What are the reception hours?
9am to 7pm Monday to Friday
10am to 2pm Saturdays
Q: Can I book local attraction tickets at reception?
Yes. Need to hire a car, book a restaurant or secure tickets to the best show in town? Just chat to the friendly team at our reception desk.
Services & Facilities FAQ’s
General information about our accommodation services and on-site facilities.
Q: Is there Internet or WiFi access available?
Yes, we happily supply free Wi-Fi access in every apartment.
Q: What facilities do you have?
Outdoor swimming pool
Free Wi-Fi Access
Q: Is there car parking available?
There is off-street parking available for guests at Hampton Court apartments North Brisbane, with lock-up garages available upon request.
General information about our location.
Q: How close is Brisbane CBD?
We are 6KM from Brisbane CBD
Q: Are there shops or restaurants nearby?
Artie & Mai
340 Sandgate Rd, Albion QLD 4010
Phone: (07) 3862 1295
346 Sandgate Rd, Albion QLD 4010
Phone: (07) 3262 4972
Sitar Indian Restaurant
Address: 331 Sandgate Rd, Albion QLD 4010
Phone: (07) 3862 2400
Address: 7/2281 Sandgate Rd, Boondall QLD 4034
Phone: (07) 3265 2955
Address: 300 Sandgate Rd, Albion QLD 4010
Phone:(07) 3262 2733
Address: 2/1208 Sandgate Road, Nundah QLD 4012
Phone: (07) 3260 7878
Address: 344 Sandgate Road, Nundah QLD 4012
Phone: (07) 3862 3606
Q: Is there public transport nearby?
The Albion Train Station is only a few blocks away and buses stop all along Sandgate road going both inbound and out.
Q: Where can I buy groceries locally?
Toombul Centro Shopping centre is convenient